Licence agreement

1. This agreement

This licence agreement is between Headway (Pty) Ltd, Ha Pita, Maseru, Lesotho (“Headway”) and the business that uses Marshal Business Suite (“you”). It applies to the Suite at business.marshal.co.ls, its Fiscal API and its connections to accounting systems. By opening an account, connecting an accounting system or using the Suite, you accept it on behalf of your business.

2. The licence

Headway gives you a non-exclusive, non-transferable right to use the Suite for your business's own operations while your account is in good standing. The software, its design and its documentation remain Headway's.

3. Accounts and users

• You decide who in your business has an account and what each person may do. You are responsible for what your users do in the Suite.
• Keep passwords and one-time codes private, and tell us at once if you think an account has been misused.
• The details you give us, including your TIN, must be correct.

4. Fiscal documents and RSL

The Suite files your fiscal documents with Revenue Services Lesotho. You remain responsible for what you issue: check each document before issuing it. A document RSL has accepted cannot be withdrawn; a mistake is corrected with a credit or debit note.

Headway is not responsible for RSL's systems, for RSL's decisions, or for delays while RSL is unavailable. The Suite keeps documents queued and files them when RSL can be reached.

5. Connected accounting systems

When you connect an accounting system such as QuickBooks Online, you allow the Suite to read the data that the connection needs, as the privacy policy describes. That system's own terms continue to apply between you and its provider. You may disconnect at any time in the Suite; documents already imported stay as tax records.

6. Your data

Your business's records are yours. You allow Headway to store and process them only to provide the Suite, to support you, and as the law requires. You can export your records while your account is open. How we handle personal information is set out in the privacy policy.

7. Fees

Fees are as set out in your plan or quotation. A practice period is free. Invoices are due by the date they show. If fees remain unpaid after reminders, Headway may suspend the account until they are paid; fiscal records are never deleted for non-payment.

8. Acceptable use

• Use the Suite only for lawful business and only for your own business.
• Do not try to reach another business's records, test the Suite's security without our written permission, or overload it on purpose.
• Do not issue false fiscal documents or use the Suite to evade tax.

9. Availability and changes

Headway works to keep the Suite available and supported, but cannot promise it will never be interrupted. We update the Suite regularly; when a change removes something you rely on, we will tell you beforehand.

10. Liability

The Suite is provided as it is. To the extent the law allows, Headway is not liable for indirect or consequential loss, such as lost profit, and Headway's total liability under this agreement is limited to the fees you paid in the twelve months before the claim. Nothing in this agreement limits liability that cannot be limited by law.

11. Ending the agreement

You may close your account at any time by writing to us. Headway may suspend or close an account that breaks this agreement, after telling you why unless the breach puts the Suite or others at risk. On closing, you may export your records for 30 days; fiscal and tax records are then kept only as long as tax law requires.

12. Law and disputes

This agreement is governed by the laws of the Kingdom of Lesotho, and its courts decide any dispute that cannot be settled by talking it through first.

13. Contact

Headway (Pty) Ltd, Ha Pita, Maseru, Lesotho. Email billing@headway.co.ls.