Set up your shop, step by step.

Your account is the key to everything below. The first person in becomes the administrator.

1. 1.Open the welcome email from Marshal Business Suite and choose "Set your password".
2. 2.Pick a password of at least 8 characters that you do not use anywhere else.
3. 3.Sign in at https://business.marshal.co.ls and bookmark it on every computer and till you will use.

Your name, address and logo print on every receipt and invoice.

1. 1.Check the business name and physical address.
2. 2.Upload your logo.
3. 3.Set the time zone to Africa/Maseru, so receipts and reports show your own time.

Each shop keeps its own stock, tills, cash and fiscal device.

1. 1.Open your first shop and check its name, address and contact number.

A new account starts in practice mode, so you and your team can learn the Suite on data you know is not real. Nothing is filed with RSL while you practise.

1. 1.Work through the steps below on practice data: sales, invoices, cash and stock all work as they will for real.
2. 2.To practise filing, open Settings → Fiscal & RSL → Device Enrolment and activate the practice device, then switch on VAT for the trading location (Settings → Stores → Edit store → Collects VAT). The Lekuka practice gateway then checks your receipts and invoices just as RSL would.

Each payment is recorded against the right method, and filed with RSL as that kind of money.

1. 1.Switch on the methods you accept: cash, card, M-Pesa, EcoCash, bank transfer.
2. 2.Under Payment destinations, say where each method's money lands (which bank account or mobile wallet).

Categories group products on the till and in your reports.

1. 1.Add the groups you think in — for example Groceries, Dairy, Household, Hardware.

What the till sells and what RSL is told about each line.

1. 1.Enter the name, category, selling price and barcode (scan it straight into the field).
2. 2.Choose the tax: standard VAT, zero-rated or exempt — this decides what each receipt files with RSL.
3. 3.Mark services as services, so they never count as stock.

Stock goes down with every sale, so the counts need a starting point.

1. 1.Enter the quantity you have on hand of each product, shop by shop.
2. 2.If you run a warehouse, receive stock there and send it to shops with a requisition (Requisitions).

Everyone signs in as themselves, so every sale, refund and cash drop has a name on it.

1. 1.Add each cashier and supervisor with their email address.
2. 2.Give them a role: Sales Personnel for cashiers, Supervisor for shift leaders, Admin for owners.
3. 3.Choose which shops each person works in.

Decide how much cash a till may hold and who approves a shortfall.

1. 1.Set the opening float for each till.
2. 2.Set the most cash a till may hold before a drop to the safe.

What customers take home, and receipts that print without a click.

1. 1.Check the receipt layout and add your footer message.
2. 2.Follow Printing to set each till's receipt printer to print silently.

Each shop's day, summarised and emailed to you.

1. 1.Choose who receives each shop's report and at what time.

Tax invoices for business customers, cleared with RSL when you issue them.

1. 1.Add the services you bill under Billable items.
2. 2.Raise an invoice for a customer and choose "Issue to RSL" to clear it with RSL. While you practise, the button reads "Issue (practice)".

The proof that everything above is in place.

1. 1.Open the till with its float when the Suite asks.
2. 2.Scan or pick a product, take the payment and print the receipt.
3. 3.Where VAT is on, the fiscal day opens by itself when you make your first sale or issue your first invoice of the day: there is nothing to open first.
4. 4.Check the receipt carries its QR code and verification code (from the practice gateway while you practise, from RSL after).

Count the cash, settle every till and send the day to RSL.

1. 1.Close each till: count the drawer and explain any difference.
2. 2.Accept the day's cash drops into the safe.
3. 3.Close the fiscal day, which sends the day's totals to RSL (to the practice gateway while you practise).

Practice records are cleared and the business starts trading for real. An administrator finishes practice, once, when everyone is ready.

1. 1.Tap PRACTICE MODE and choose "We're done practising".
2. 2.Read what will be cleared, confirm with your own password and finish.
3. 3.Before the first real sale, check your products, prices and stock counts are your real ones (Inventory).

Every receipt and invoice is signed with the location's own device and filed with Revenue Services Lesotho (Lekuka).

1. 1.Once RSL has issued the device for this location, the page shows "Your RSL fiscal device is ready". There is nothing to type: RSL's reply already carries the device ID and activation key.
2. 2.Choose "Activate device" followed by the device number. The Suite enrols the device with RSL and downloads your tax table.
3. 3.Open Settings → Fiscal & RSL → Tax Configuration and check the taxes listed are yours (e.g. 15% VAT on goods and services).

A trading location files its sales with RSL only when it collects VAT and its device is activated.

1. 1.Open the location's menu (the three dots at the end of its row), choose Edit store, turn on Collects VAT and choose Save changes.
2. 2.Repeat for each location that charges VAT. While one still needs it, the bar at the top of the page says "Switch on VAT" and takes you there.